TRAINING | Dickson Carter 2024

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Trained Over 500+ Technical Agents

“My instructor really helped me at times when I didn't understand and went out of his way to ensure that I had all the necessary tools to succeed.

Thank you Dickson!”

“I felt the trainer was energetic and knowledgeable. The class was a great learning environment and was a comfortable atmosphere. In my opinion he is one of the top trainers I have had in my life and I am almost 50.”

"Dickson would check with students as they were leaving for break and for the end of the day and ask if they had any concerns or if they felt they had a strong grasp of what we covered that day. He was also very patient and would revisit anything that anyone has a question on until it made sense to the student."

"Dickson always makes the time to answer my many questions, even when it might be inconvenient to do so. Also, whenever we do Kahoots, he inevitably requires that we show him on our screens that we know how to pull up the correct information, rather than just assuming we know. Getting the answer right isn't the same thing as knowing your stuff."

"Whenever a question arose, Dickson would always take the time to explain the materials again in a new way. He has never moved on to a new subject without checking to make sure we all were comfortable first."

"When a classmate was unsure of the subject matter, Dickson would go to the training materials to show how it works. He would even draw pictures to present the ideas in a different light."

"I enjoyed the presentations and his ability to ensure everyone was involved. He really sets the expectations of what the job would be and was constantly expressing his perception of us being able to succeed."

Trainer & Adventurous & Motivational Speaker

A passionate trainer that is interested in working for a cutting edge, fast growing technology company, that focuses on the customer experience and IT to maximize profits that creates long lasting relationships. Building sold strong teams, focusing on Information Technology and emphasizing soft skills to create insanely great impressions.

"Our trainer is the best. Granted it is a very bias opinion without spending time with another trainer. Yet Dickson has been so informative, understanding, sets appropriate pace and garners proper participation at the correct times that help non tech savvy people get on the same page as tech savvy. He makes sure everyone feels equal, you can tell he really cares for all the members of his training class on their success on grasping the concepts and skills needed. I feel whomever made the choice to take him into the training department knew a gem when they saw it. Its great to come across someone who makes every degree of person feel like equals. He really has this together and would be a great trainer to any future trainers brought into that department."

"I loved our trainer and I believed he was doing his absolute best to prepare us for the next level. He had energy and he cared about our development. Not only for his benefit but mostly for ours. He takes pride in the developing human potential and I believe he is an asset to our company. I look forward to being his boss one day."

“My instructor really helped me at times when I didn't understand and went out of his way to ensure that I had all the necessary tools to succeed.

Thank you Dickson!”

Technical Training Memories!

Technical Training Memories!

I have also participated in training classes with Converges, and Apple and Dickson is among the best I have encountered. <3"

"I could not ask for a better trainer, Dickson genuinely cares about each and every one of us and will do whatever he can to make sure that the lesson is being understood and makes sure to let us know that if we should have any questions at all, please feel free and ask. I love that."

"The trainer was very good at explaining what we would be discussing through the course and setting expectations on what to expect during the training process."

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