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Class Videos
All Waves
Thank you for the opportunity!
“I am very happy with Dickson Mo's process. It was very hands on and even though there were a lot of new hires with a lot of previous knowledge, Dickson's implementation of team building projects allowed for some large ego's to be set aside in the spirit of teamwork.
Awesome Job Dickson!
Thank You for your efforts!”"
Trained Over 500+ Agents
“I felt the trainer was energetic and knowledgeable. The class was a great learning environment and was a comfortable atmosphere. In my opinion he is one of the top trainers I have had in my life and I am almost 50.”
"Dickson would check with students as they were leaving for break and for the end of the day and ask if they had any concerns or if they felt they had a strong grasp of what we covered that day. He was also very patient and would revisit anything that anyone has a question on until it made sense to the student."
"Dickson always makes the time to answer my many questions, even when it might be inconvenient to do so. Also, whenever we do Kahoots, he inevitably requires that we show him on our screens that we know how to pull up the correct information, rather than just assuming we know. Getting the answer right isn't the same thing as knowing your stuff."
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“My instructor really helped me at times when I didn't understand and went out of his way to ensure that I had all the necessary tools to succeed.
Thank you Dickson!”
Other Waves
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