About Me...
Trainer & Adventurous & Motivational Speaker
Currently I am working at Amazon as an logistic associate. I am also facilitating classroom management seminars and have presented to 200+ educators.
As a Technical Trainer, I understand the patience and the energy it takes to simplify complicated concepts, to ensure mutual understanding. I have taught over 500+ technical agents, building solid fundamental foundations of team collaboration and technical skills.
Troubleshooted hardware and software at Florida Hospital, served in the customer service department at Florida Department of Transportation and tutored Accounting and Economics at Valencia College.
During my spare time, I love to explore to experience different cultures, loves to play the piano, competitive chess and does tech reviews.
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A passionate trainer that is interested in working for a cutting edge, fast growing technology company, that focuses on the customer experience and IT to maximize profits that creates long lasting relationships. Building sold strong teams, focusing on Information Technology and emphasizing soft skills to create insanely great impressions.
"Our trainer is the best. Granted it is a very bias opinion without spending time with another trainer. Yet Dickson has been so informative, understanding, sets appropriate pace and garners proper participation at the correct times that help non tech savvy people get on the same page as tech savvy. He makes sure everyone feels equal, you can tell he really cares for all the members of his training class on their success on grasping the concepts and skills needed. I feel whomever made the choice to take him into the training department knew a gem when they saw it. Its great to come across someone who makes every degree of person feel like equals. He really has this together and would be a great trainer to any future trainers brought into that department."
"I loved our trainer and I believed he was doing his absolute best to prepare us for the next level. He had energy and he cared about our development. Not only for his benefit but mostly for ours. He takes pride in the developing human potential and I believe he is an asset to our company. I look forward to being his boss one day."
"What I like most about training is Dickson, without a great leader it can be hard to focus and stay on task. Dickson's diligence and request for respect along with his strong leadership skilled allowed the class to remain in a positive forward motion."
“Dickson is the best trainer I've experienced in my career. He communicates exceptional knowledge with excellent scaffolding, while expressing empathy for our retention of the information.”
Awards
Alorica Training Foundation
2018
Dell Trainer's
Foundation
2018
ToastmastesCC
2019
Enthusiasm
"My trainer attitude towards the training materials. His enthusiasm is contagious. He provided a safe environment where no questions were dumb questions."
Q & A
"There was always an opportunity for Q & A. Dickson handled each question with importance and to ensure we were all diligent in listening so that he could provide us with further information and comprehension of the training materials."
Energy
"The attitude and energy that Dickson brought to the room along with all the extra learning about the Chinese language and applying it to what we learned in class helped make it more fun to learn."
Transparency
"Being unsure about anything in the course was not acceptable. Transparency was preached even in the classroom and Dickson made sure that all of us understood he is here to help us succeed. I feel very humbled by his teaching style. Dickson has been a joy to get to know and a blast to train with. I feel that because of him this job will not be as difficult as it could have been."
Excellence
"Would not want to change anything; never been part of such an excellent training class."